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Announcement about the recent batch of parcels being lost

Recently some customers' parcels status has not been updated, we have confirmed with the logistics party that
Some of the parcels sent from October 8 to October 17 were lost in transit.
Including up to 40 customers' orders were affected.
Including orders from customers with order numbers #1211-#1249.
We would like to apologize for this.

Processing: We have sent new parcels on November 10, logistics information has been updated, please pay attention to the update of logistics information.

Reminder: Due to the increase of logistics parcels in the third quarter, the processing time will be extended and extended, please place your orders in advance to get all your parcels before Christmas.

November 14, 2022
Liz Ger



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