Frequently Asked Questions

Q: How big is the Gift Pod?
A: The Gift Pod is 6.0” tall and has a diameter of 2.8”.


Q: Is the Popping Stand reusable? 
A: Yes, it is completely hand washable and reusable. You can reuse it for any and all celebrations! 


Q: Do I need to bake a cake or can I use a store-bought one? 
A: You can bake OR buy a cake!
Pro Tip: If you buy the cake, select one with minimal decorations in the center and bottom perimeter to make it easier to core out the center and transfer from the store board to the Surprise Plate.
Pro Pro Tip: Ask the bakery for extra matching frosting to cover the center of the cake OR cover the Gift Pod with our Candle Topper for an easy solution! You can also cover the center with sprinkles or candies that will pop off when the Gift Pod is released.


Q: Do I have to make/buy a cake with a hole in it?
A: Nope! Each cake stand includes a Cake Corer which easily removes the center of the cake.


Q: How big can my cake be? 
A: The Popping Stand comes with a Large (13.5") Plate and a Small (10.25”) Plate. The maximum height the cake can be is 6 ¼” tall using the Large Plate. However, the Surprise Cake Carrier must attach to the Large Plate.


Q: Can I order a Suprise Cake or cupcakes through LIZGER.com?
A: We currently do not offer cakes or cupcakes through the website.


Q: Do you ship internationally?
Currently we can ship to USA, UK, Canada. Users in other countries please contact us in advance


Q: Do you offer wholesale?
A: Yes we do! Please contact us through our contact page for wholesale inquiries.


Q: How long does the Popping Stand take to ship?
A: Orders will arrive in 7-15 business days depending on your location in the US. For a more accurate shipping estimate, contact one of our Customer service on our live chat and they will assist you.


Q: Do you offer any promotions?
A: Yes! Subscribe to our email list to receive exclusive promotions. 


Q: Can Bundt Cakes be used on the Popping Stand?
A: Yes, but it is still necessary to use our included Cake Corer to remove any excess cake from the center.