- All
- Personalization
- Shipping & Delivery
- Payments & Security
- Customer Support
Personalization
Simply choose your favorite product, select the available customization options (such as names, text, photos, or design styles), preview your design, then add it to your cart and proceed to checkout.
Yes. LizGer products provide a live preview or mockup showing how your personalization will appear. Please carefully review all details before completing your purchase.
· Names or text;
· Dates or years
· Photos or illustrations
· Characters, styles, or themes Customization options are clearly shown on each product page.
If you notice an error, please contact us as soon as possible. Once production begins, changes may no longer be possible. Early contact greatly increases the chance we can help.
Liz Ger makes personalized gifts for family, couples, friends, and pet lovers—perfect for any special occasion.
Liz Ger offers a variety of customizable gifts, including personalized T-shirts, mugs, hoodies, sweatshirts, pillows, ornaments, and canvas wall art.
Absolutely! LizGer specializes in meaningful, personalized gifts for birthdays, anniversaries, holidays, family occasions, and more.
Some products allow gift notes. Items are securely packaged to ensure safe delivery, though gift wrapping options may vary.
Shipping & Delivery
Personalized items require additional processing time. Typically:
· Production time: 2–5 business days
· Shipping time: 5–10 business days (varies by location)
· Shipping times may increase during peak seasons such as Christmas or major holidays.
Expedited shipping may be available for select products and destinations. Options and pricing will be shown at checkout if applicable.
Once your order ships, you’ll receive a confirmation email with a tracking number and link. Please allow 24–48 hours for tracking updates to appear.
Yes, Liz Ger ships to many countries worldwide. International delivery times and fees vary depending on location.
Because our products are made-to-order and personalized, we generally do not accept returns or exchanges unless the item arrives damaged or incorrect.
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. Include clear photos of the item and packaging so we can assist with a replacement or refund.
We carefully produce each item based on the customization details provided. If the issue is due to a production error on our part, we’ll gladly help resolve it.
Payments & Security
We accept major credit and debit cards, as well as other secure payment options displayed at checkout (such as PayPal).
Yes. Liz Ger uses (Paypal, Useepay)secure, encrypted payment systems to protect your personal and payment information.
No. Customer data and uploaded photos are used only to fulfill your order and are handled according to our Privacy Policy.
Customer Support
You can reach us through our Contact Us page or by email. Our support team aims to respond within 24–48 business hours.
If you don’t see your question answered, please don't hesitate to contact us directly (cantact@lizger.com). We’re always happy to help!






